At Fai Globes, we are committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with us, place an order, or contact our team. We value your trust and aim to handle your data with transparency and care.
Information We Collect
When you place an order, contact us, or request assistance, we may collect personal information such as your name, phone number, address, email, and order details. This information is essential for processing your order and providing a smooth shopping experience.
As we accept only Cash on Delivery (COD), we do not request or store any digital or card payment information.
How Your Information is Used
We use your personal information to:
- Process and confirm your orders
- Coordinate delivery and communicate order status
- Respond to your inquiries or concerns
- Send optional promotional or service-related messages
- Improve internal operations and customer service
Your data helps us provide reliable service and respond effectively to your needs.
Payment Information
Fai Globes only accepts payments in cash upon delivery. No debit card, credit card, mobile wallet, or digital payment data is collected, stored, or required.
Information Sharing
We do not sell or rent your personal information. We may share limited data with delivery partners for order fulfillment, but only as needed to complete the delivery process.
How to Opt Out
If you do not wish to receive marketing updates or promotional content, you may opt out by contacting us. Please include your name, contact number, and a clear opt-out request. Send your request to:
Once we receive your message, we will remove your details from our promotional communication lists.
Data Security
We implement appropriate precautions to protect your personal information. Access is limited to authorized personnel only, and we continuously review our procedures to maintain data security.
Contact Us
If you have any concerns or questions about your privacy or how your data is handled, you may contact us at:
We appreciate your trust and aim to maintain full transparency in handling your data.