These Terms and Conditions govern your use of services offered by Fai Globes. By placing an order or interacting with our team, you agree to follow the terms outlined below.
Order Confirmation
All orders are subject to verification before being processed. We reserve the right to cancel or adjust an order based on product availability, incorrect information, or logistical constraints. You will be notified of any such changes.
Cash on Delivery (COD) Policy
Fai Globes operates exclusively through Cash on Delivery. Payment must be made in full at the time of delivery in cash. No digital payments or online transfers are accepted.
Please ensure someone is present at your address to receive and pay for the order.
Product Availability
All items listed are subject to availability. If a product becomes unavailable after an order is placed, we will contact you and offer an alternative item, adjusted delivery, or cancellation.
We reserve the right to revise prices and product offerings without prior notice.
Shipping and Delivery
We aim to deliver all orders promptly. Delivery times may vary based on your location, courier schedules, or unforeseen delays. While we do our best to ensure timely service, external circumstances may occasionally impact the timeline.
Please see our Shipping Policy for more details.
Returns and Replacements
In case of damaged, defective, or incorrect items, you may request a return or replacement. Each request is reviewed individually, and further steps will be shared once we receive the necessary information.
Refer to our Returns and Refunds Policy for full details.
Customer Responsibilities
You agree to provide complete and accurate order information. Failure to accept delivery, provide payment, or submit accurate contact details may result in cancellation.
Limitation of Responsibility
Fai Globes is not responsible for delays caused by delivery agents, weather, or other factors beyond our control. We are not liable for indirect or incidental losses once an order has been dispatched properly.
Changes to Terms
These terms may be updated from time to time. You are encouraged to review them periodically for any updates.
Contact
For any clarification or concerns regarding these terms, please reach out to: